OUR COVID-19
POLICIES & PROCEDURES

As the world continues on our journey in navigating the COVID-19 pandemic, our policies will be updated to reflect the current guidelines and restrictions to keep all clients as safe as possible. If you have any questions or concerns regarding any of our COVID-19 policies or procedures please feel free to call us at 519-535-8855. Thank you for your cooperation and continued support.

BEFORE YOUR APPOINTMENT

What you need to know

  • All surfaces are disinfected and cleaned before each appointment.

  • Please sanitize your hands upon entering the building.

  • Wait for your therapist in the waiting room until the time of your appointment.

  • If you are experiencing any signs of COVID-19 please rebook your appointment. 

DURING YOUR APPOINTMENT

What you need to know

  • It is no longer required for clients to wear a mask however you may choose to wear one if it makes you feel more comfortable. 

  • If you are experiencing any symptoms of COVID-19 during your appointment your massage will conclude immediately and another appointment will be booked for a later date. 

AFTER YOUR APPOINTMENT

wHAT YOU NEED TO KNOW

  • All receipts and direct billing statements will be emailed to you. 

  • The only forms of payment we accept are direct billing, e-transfers and interact.

  • Please sanitize/wash your hands once your appointment is over and once again when you return home.

Social Distancing

Thank you for your cooperation
& continued support.